Customer Service & Support
At velutinique, we welcome your queries, feedback, and requests. Whether you require assistance regarding an order or wish to submit an inquiry, our dedicated customer support team is available to assist you via email.
Contact Details
- Brand Name: velutinique
- Official Website: www.velutinique.com
- Customer Support Email: cosmetic@velutinique.com
- Base of Operations: Germany
- Service Coverage: Europe and the United States
Communication & Response Standards
- Inquiry Submission: For all customer service matters, order support, or general communications, please reach out to us directly via email at cosmetic@velutinique.com.
- Response Timeframe: To ensure all requests are carefully reviewed and handled, we aim to respond to written inquiries within 24 hours on operational days.
- Support Process: To help us assist you as efficiently as possible, please include any relevant details—such as your order number or specific product information—in your message.